Greetings Everyone & Happy New Year! I know there has been a very long time since I have posted anything in this blog but today I am writting this blog to talk about one of the offering from IBM Tivoli Suite of ERP applications- IBM Smart Clould Control Desk (SCCD) , which I was reviewing recently. IBM SmartCloud Control Desk aka SCCD is an industry leading IT Service Management Solution. Following figure gives an overview of the end to end value proposition that IBM SmartCloud Control Desk offers - In a nutshell it is a mix of different high level product offerings- Service request management gives you an efficient service desk for handling service requests and managing incidents. Change, configuration and release management provides advanced impact analysis and automated change procedures designed to reduce risk and support integrity of services. IT asset management provides inventory management and...
This blog is all about Maximo & Reliability. In this blog focus to provide details of new solutions in Maximo and to also demystify Maximo.